Privacy Policy

We may collect the following types of information:

• Contact information — your name, phone number, email address and business name when you submit a demo request or contact form.
• Usage data — pages visited, time on site, device type, browser, and IP address, collected automatically via analytics tools.
• Communications — messages you send us via WhatsApp, email or phone.
• Business data — if you are an ODA platform customer, we process order data, payment records and inventory information on your behalf.

• To respond to your enquiries and schedule demos.
• To provide, operate and maintain the ODA platform.
• To send service updates, security notices and support messages.
• To improve our website and services based on usage patterns.
• To comply with our legal obligations.

We do not sell or rent your personal data to third parties for their marketing purposes.

ODA facilitates payments via M-Pesa (Safaricom), Airtel Money and card processors. Payment transactions are processed directly by these licensed third-party providers. ODA does not store full card numbers or M-Pesa PIN information. We only retain transaction reference numbers and amounts for order reconciliation.

We may share your information with:

• Service providers — cloud hosting, analytics and communication tools that process data on our behalf under strict data processing agreements.
• Payment processors — Safaricom (M-Pesa), Airtel Money and card payment gateways.
• Legal authorities — where required by Kenyan law or a valid court order.

We retain your personal data for as long as your account is active or as needed to provide services. Demo enquiry data is retained for up to 12 months. You may request deletion of your data at any time by contacting us.

We implement industry-standard technical and organisational measures to protect your data, including HTTPS encryption, access controls and regular security reviews. However, no method of internet transmission is 100% secure.

Under applicable Kenyan data protection law (Data Protection Act 2019), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, email us at [email protected].

Our website uses essential cookies to ensure basic functionality. We may use analytics cookies (e.g. Google Analytics) to understand how visitors interact with the site. You can disable cookies in your browser settings; however, some features may not function correctly.

Our services are intended for businesses and adults aged 18 and above. We do not knowingly collect personal data from children under 18.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: [email protected]
• Phone / WhatsApp: +254 708 116 809
• Location: Nairobi, Kenya